Privacy Policy

General information

The personal information collected by the Dermaestheticshair clinic is collected, processed, registered and stored confidentially, by itself as the Processing Manager, DERMAESTHETICSHAIR (Agias Sofias 28, Thessaloniki, 2310282292 & 2310250300) in accordance with the applicable provisions on personal data protection, according to the General Personal Data Protection Regulation (EU 2016/679).

The personal data that may be collected are never disclosed to third parties (with the exception of where provided by the Law and the Competent Authorities and what is defined in paragraph 4 hereof), but their personal nature is preserved. The clinic keeps files with these data exclusively for communication, statistics and improvement of the services provided, client management.

The security of Personal Data, as well as electronic transactions, is a factor of utmost importance and the clinic has taken all the necessary measures, with modern and acceptable methods, to ensure the maximum possible security. The sole purpose of its creation is to provide better service and information to customers and to create a friendly and safe environment under absolute guarding and keeping customers’ personal data confidential.

Personal Data

When you enter the website and browse it, certain data may be stored which are only intended for the optimal communication with the clinic, the quick and correct provision of answers to specific questions asked, the correct service and the counting of the number of visits to the website , defining customer requirements to facilitate transactions with the clinic. Dermaestheticshair does not distribute to any other organization or partner the e-mail addresses, or any other information concerning its users and customers without their consent.

Information You Provide and Data Processing

www.dermaestheticshair.gr uses the information you give us during the electronic submission of the contact form, in order to contact you regarding questions, for customer confirmation and identification, for special offers, etc. We may also requested to submit your personal information in order to benefit from certain of our services/benefits (e.g. subscriptions to newsletters, tips/suggestions) or to participate in a specific activity (such as offers). You have the possibility to choose whether or not you want to receive such communications from www.dermaestheticshair.gr or to make a request to change your personal information by sending your request via e-mail to the email address info@dermaestheticshair.gr.

Passive collection of information (IPs, cookies, Internet tags, google fonts as well as collection of navigation data)

As you navigate through our website, certain information may be passively collected (that is, gathered without you actively providing it), using various technologies and means, such as Internet protocol addresses, cookies, Internet tags, as well as browsing data collection .

Read the Cookie Policy and check the Cookie Settings Table for detailed information about cookies. In this Policy, you will also find information on how to disable cookies if you do not agree to their use.

Use and purpose of the information we collect

We may use your data to

To respond to your requests for information about the services we provide.
To facilitate the appointment process.
To send you newsletters, information or material that may be of interest to you.
To collect statistics about page traffic.
To detect, prevent and deal with fraud or other illegal activities.
To evaluate the effectiveness of our events and other promotional actions.
To maintain (through updates) our contact list.
Data processing

Dermaestheticshair with the assistance of automated technologies owns and processes your personal data in a form that allows you to be identified as the subject thereof only for the period required and exclusively for the purpose of the processing. Accordingly, the user must follow a similar management of the confidentiality of his personal information and the controlled access to the website www.dermaesthetichair.gr, taking care to protect other personal data. Only the legal recipients (e.g. authorized employees) have access to the data, whenever this is deemed necessary. In addition to the above, your data will not be transmitted to third-party recipients or to third countries for commercial or non-commercial purposes, without your prior information and express consent.

Your data will be kept for two years from its storage, unless it is required to be kept by European or Greek legislation.

Your rights under the General Data Protection Regulation (GDPR):

You have the right to know whether the personal data concerning you has been or will be the subject of processing and in any case to demand from Dermaestheticshair the correction of your personal data if it is inaccurate or the completion of it in case of deficiencies. When updating your personal information, you may be asked to verify your identity before we can fulfill your request.
In the event of your non-express consent, no decision will be made solely on the basis of automated processing. You can receive the personal data concerning you in a structured, commonly used and machine-readable format, as well as transmit it, under the legal conditions, to another controller without objection, as long as this does not adversely affect the rights and the liberties of others.
Under the conditions of the law, you can request their deletion, as well as in specific cases the limitation of the processing they undergo.
You have the right to object at any time to the processing of data concerning you.
You can at any time object to the processing of your data for direct marketing purposes, including profiling, if it is related to direct marketing. In case of exercising the above right, your personal data will no longer be processed for these purposes.
You have the right to object and request the restriction of certain processing operations of your data.
You have the right to file a complaint with the Personal Data Protection Authority if you believe that your data is being processed unlawfully.
How to exercise the above rights:

To exercise your rights, as well as for any information regarding the processing of your personal data, you can submit a request to the email address info@dermaestheticshair.gr or contact the Data Protection Officer at the details listed above.

As a general rule, your request will be granted within one month of its receipt. The information, each communication as well as all actions taken under Articles 15 to 22 and 34 GDPR are provided free of charge.

Security

Dermaestheticshair implements appropriate technical and organizational measures in order to ensure an appropriate level of security of your data against risks. However, no information system is 100% secure. For this reason we cannot guarantee the absolute security of your data.

Privacy Policy and Minors

The website is designed and intended for use by adults. If you are a minor under the age of parental consent required in your country, you should review the terms of this Privacy Statement with your parent or guardian to ensure that you understand and accept these terms.

If it is determined that we have collected information from a minor without the consent of their parent or guardian, when such consent should have been obtained, we will delete the information as soon as possible.

Access to certain website services is limited to users under a certain age. We may use your personal information to perform age verification checks and enforce these age restrictions.

IP ADDRESSES

The IP address through which the computer (PC) of the visitor / user / member has access to the internet and then to the Website / Application, is stored and can be used by the page, if necessary, in the event of a violation of the Terms Use of the Website/Application on behalf of the visitor / user / member.

Communication through the website platform

In the event that a user communicates with us through the contact form or in any other way, the provision of personal data by the user is done voluntarily and exclusively at the user’s free will. We will process such provided personal data only to the extent necessary for the specific purpose.

Social networks

Our Website may offer Social Networking and other related tools that allow you to share your actions within the Website with other applications, websites or mass media, and vice versa. Using such features allows information to be shared with your friends or the general public, depending on the settings you have specified in your personal profile. Please see the privacy policies of these social networking services for more information about how they handle your data.

Special Categories of Data

We ask that you do not send us via e-mail and do not disclose your sensitive personal data to us through the use of the communication platform. The processing of personal data of this category does not in any case serve the purpose of the processing, as defined above.

Google Fonts

For uniform representation of fonts, this page uses the web fonts provided by Google. When you open a page, for the correct display of texts and fonts, your browser loads the required fonts into the browser’s cache.

For this purpose, your browser must establish a direct connection to Google’s servers. Thus, Google realizes that our website is accessed via your IP address. The use of Google Web fonts is for the purpose of the uniform and attractive presentation of our website. This is a legitimate interest according to Art. 6 (1) – DSGVO.

If your browser does not support web fonts, a standard font from your computer is used.

More information about user data management can be found at https://developers.google.com/fonts/faq and Google’s privacy policy at https://www.google.com/policies/privacy/.

Google Maps

For the correct display of the address of the physical store of the Dermaestheticshair clinic, your browser must establish a direct connection to the Google servers (google map). Thus, Google realizes that our website is accessed via your IP address. Details and options for this cookie in the field of marketing.